| Dear Symantec Partner:
Welcome to the premier issue of Partner News for North America! Whether you began as a VERITAS or Symantec channel partner, this monthly newsletter delivers the most up-to-date information on Symantec’s programs and products, as well as quick links to all the tools and information you need to make the most of them.
We are excited to introduce the newly-streamlined Symantec Partner Program (SPP), which takes the best of our previous Partner Programs, and adds features designed to improve your ability to sell and support Symantec solutions. Yesterday, we sent you an e-mail welcoming you to the new program and detailing your new program membership level. Our new program is designed to reward your investment in Symantec on a broader range of criteria than ever before and has strengthened our ability to support our channel partners.
Today we’re unveiling the first phase of our efforts—our unified partner portal, PartnerNet. This is your a single source for every Symantec resource you’ll need to be successful. The site is your passport to all of the information for the new program, including resources regarding partner benefits, marketing materials, tools and templates, pre- and post- sales support, and more. We’ve organized the site to allow you to readily find the information you need, whether you are serving enterprise, mid-market, small business or public sector clients. Read on for more details of the new and improved PartnerNet portal.
We intend to keep rolling out additional components of the SPP in the coming months, all of which will greatly benefit our partnership with you, and we’ll be working hard to keep you informed. Our monthly Symantec Partner Newsletter will arrive regularly on your desktop with everything you need to know. As always, we are here to answer any questions you might have. Contact us at partnersus@symantec.com.
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Regards,
Julie Parrish
Vice President
Global Channel Sales Strategy |
The New PartnerNet
One Program, One Portal
This month we’re taking the wraps of the new Symantec PartnerNet portal. We’ve designed the site to save you time and energy by putting all the resources you need at your fingertips. Visit the “Your Partner Program” area first to get the updated Program Guide, new logos and a detailed description of your benefits. A PartnerNet Quick Reference Guide is also available to walk you through all of the great resources and benefits of the portal.
The new portal merges the best tools from both Symantec and VERITAS. Check out the improved PartnerLocator, which directs you to a partner with skills that match your needs. Meanwhile, our quote generator combines all the specific details of your sales opportunity to create a detailed and accurate quote. Try it out. It’ll save a call to your authorized distributor until you are ready to order.
We’ve arranged all our product information as product areas aimed at enterprise, home office/home, and small business customers. Targeted tools and materials will help you learn about how to promote, deploy and sell Symantec solutions.
If it’s data you need, click on the document library to quickly access fact sheets, white papers, box shots, quick-start pages, price lists and data sheets. Our database of collateral materials and artwork is expanding daily and all of it —including archived Web casts, customer success stories, and sales and marketing information—is available to you.
We’ve listened to your concerns about the marketing challenges you face. In the How to Market section you’ll find detailed and specific resources to help you fine tune your marketing efforts to take precise aim at the customers you want to attract. In addition, visit our Custom Marketing tool, Which allows you to use our templates to create a personalized direct or email campaign to successfully promote your business and the Symantec products you sell. When you’re ready to do a mailing, we’ll send e-mail or direct mail campaigns directly to your customers for you—securely and confidentially.
We’ve also partnered with leading organizations to provide direct links to other critical resources. Our learning center, for example, gives you easy access to training and certification from approved sources.
Visit the PartnerNet portal regularly and you’ll continue to find new items to make your job easier. In coming weeks, for example, you’ll find generic event templates that will let you quickly get the word out to your customers about seminars and other events that you are offering. Log in today!
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